Marketing is one of the many challenges that new businesses face, and the internet provides one of the best tools a new business can have for reaching out to the world to let people know about a new product or service or provider. Read a short summary of the steps to starting a business to help you get your business going faster.

For years, business people in Houston and nearby cities have been coming to our free internet marketing clinic to learn how to market their businesses more effectively on the Internet. Do yourself and your business a great favor and join us!

We have talked in other postings about how social media can drive traffic directly to a web site, and how it can be used to improve brand awareness. These are fairly obvious applications of the medium, and are entirely consistent with the efforts we make at marketing through our web sites themselves.

Less obvious, perhaps, is the benefit that social media offers in doing research into customer attitudes and preferences. If your company has established a presence on social media, you have an opportunity to listen to what your audience is saying about your business. That kind of information can head off some serious customer relationship issues, on occasion, but can also contribute to strengthening y0ur marketing of your site in more traditional ways.

We are always on the lookout for keyword phrases that can be important to our audience, and, in particular, phrases that might be overlooked by our competition! Those phrases are of special interest because of the impact they can have on the specific audience we are trying to reach, and because they can be much easier to achieve very high rankings on!

Keep on top of this important medium by following our comments on social media marketing.

“Take Facebook, the web’s biggest social network. The site is a fast-growing, semi-open platform with more than 500m registered users. Its American contingent spends on average more than six hours a month on the site and less than two on Google. Users have identities specific to Facebook and communicate mostly via internal messages. “

Two points here hit me; Facebook has 500 million users, and they spend 3 times more hours on Facebook per day than they do on Google. That is a big market to be in contact with, and Google is not the best way to reach them! If they are your demographic target, you need to be on Facebook to get to them effectively!

In our clinic, we have had much discussion about the pros and cons of using Facebook as a marketing tool. There are definitely legitimate concerns about spending a lot of time investing in a Facebook based marketing strategy, but there is no denying the numbers and their import. In marketing, you have to go where your audience is.

Using Facebook as a marketing tool is a different proposition from marketing pages on your web site. It is a different tool with different characteristics and requirements. The audience is also different in how they interact with the platform and what their expectations are while they are engaged. Good marketing has to take all these factors into account, but the principle remains. You have to respect your prospects and their preferences, and you have to go where they are in order to reach them!

For more information, read some of the material we have collected on this blog about Facebook and using social media for your marketing.

This information was brought to my attention by Don Parsons, who has been associated with our clinic for many years and has taught several sessions for us. Thanks, Don!

This post analyzes several big corporate sites and demonstrates pretty clearly that they just don’t do SEO very well! From my point of view, this is great news! What this means is that people who understand how to do their SEO properly, and who are willing to put the effort into doing it, can achieve great performance on search engines without having to spend a lot of money.

Since my clinic is oriented toward small businesses, and small businesses typically don’t have a lot of money (otherwise, they would be “big businesses”, yes?), this is really good news!

As I said, the article is a little long, and may seem, to some readers, technical, but it is worth reading to get a better understanding of what you are up against when working on your web site.

For example, create your links as “absolute” links, not relative links. What that means is that your link in your code should contain the complete address to the linked page, like “http://www.your-domain-name.com/page-name.html”, not something like “…/page-name.html”.

This makes your reference clear, and will get you link credit if someone “scrapes” your page. Little things like this do make a difference if you apply the rules persistently. You get a cumulative effect from doing things the right way that can really make a difference in how your site performs!

Also, always refer to pages on your site in the same way, that is, if you use “www” as part of your domain name, always use it. Don’t refer to your site sometimes with it and sometimes without. Those would count as different links and will not give you the same benefit.

“Why Social Media and Blogs Can Help Your Business

1. Start Fast. You could launch a page on Facebook today and get a blog going in a couple days.

2. Low Cost. You can get started in social media and blogging for very little or no money.  They are among the most cost-effective methods of reaching your audience.

3. Instant Interactivity. Both blogs and social media can give you nearly instant market feedback – good or bad.  We get all kinds of feedback through the comments on our blog, and people also leave reviews and other comments for us on Facebook and other social media venues.

4. It’s the Search Engines, Silly. Surveys indicate that 90% or more of people begin their purchasing process in search engines.  Blogs and social media make it more likely that your prospects will find you online when they search.

5. Inbound Marketing. If you read our blog, you know that we’re all big fans of inbound marketing at HubSpot.  Outbound marketing is telemarketing, direct mail, email blasts (not lovely nurturing emails like this one to you), TV and print ads – all the things that buyers tend to block out more and more.  Social media and blogs are essential inbound marketing tools.

6. First Mover Advantage. For blogs and social media, there is an advantage to moving first.  If you don’t jump into the conversation, your competitors, competitor’s customers or your customers will (if they have not already) and then you’re fighting an uphill battle to become influential in these online conversations.  Start now, and claim the virtual conversation-ground to your advantage.”

Hubspot is the same group that published the Facebook Guide that I referred to in a prior blog. They seem to have some good information and might be a good place to check in from time to time.

I have just come across an eBook on the web that provides a great introduction to setting up Facebook. I recommend it to anyone who is looking for a short course to get them started with this powerful tool.

The book is a free download and it contains links to other materials provided by the people who offer this guide.

Google’s Local Business Center is a free service that Google provides that will place a marker on a map when a keyword search returns your site and other businesses in the results. I recommend signing up and creating a listing for every one of my business clients, since it is all free, and provides more opportunity to be seen and found. Creating your listing requires a Google account, which is also free, and you should be able to create your account at their local business center. From there, you can enter lots of information about your business, including a description where you can feature keyword phrases that you should be found with.

This listing will also give you statistical reports on how often your listing is presented in searches, and how often it is clicked on. This reporting is similar to their AdWords reporting, but doesn’t cost anything.

Their new feature, for which they charge $25/month, is the ability to create “tags” that will show up with your listing to make it stand out from other businesses that you are competing directly against. If you search in Google for “houston auto glass“, you should see several examples of how this can work. In this example (and, as of this date!), there are 3 listings with tags, and, each listing reflects a different option on the tag. You can see from the tags, and from the listings that accompany the tags, that one business linked its tag to it’s web site, one to a coupon offer, and one to a video. There are other options available as well. The New York Times has an article describing how one business in Houston used this tool to its advantage.

I always say that paying for any advertising on the web is strictly a judgment call and must be tested against what it produces for you in your business, but this little feature sounded interesting to me as an option to consider.

In our clinic, we have always taught that the speed with which your page loads is an important factor in achieving a high performing web site. This announcement from Google makes it official!

In their article, they also provide links to tools to evaluate the speed of your web site. These certainly belong in your “webmaster toolkit”.

One tool, in particular, I found very interesting. The webpagetest gave me a detailed readout of the time it takes to load various components on my main clinic page.  It not only breaks down the file size, but reports the time for the initial connection to the component, the time to first result, and the time to complete the download. As a result of this one examination of a single page on my site, I will institute new practices for building my pages, and will make several modifications to the page I tested.

In this specific case, I will remove the map providing directions to the classes, and will make that into a link to another page where the map and the link to Google Maps will appear. I can easily foresee how important this kind of testing can be to showing my clients how important it can be to revise how they build some of their more complicated pages on their sites!

Google also emphasizes another of the points that we harp on in the clinic, which is that the most important factor in high ranking is good, relevant content! Join us in our free Internet Marketing class to stay up to date with the latest developments in effective marketing over the web.